Safety & Legal Warning for our Customers

White Alligator Tours is a licensed Vienna-based travel agency committed to complying with Austrian regulations. When booking day trips, we recommend verifying your provider’s authorisations and choosing a company that operates in accordance with applicable laws. Read Full Details

Safety legal warning

White Alligator Tours is a Vienna-based travel agency operating in accordance with applicable Austrian regulations. We are committed to providing our guests with professional service, reliable transport arrangements and transparent business practices.

When booking a tour in Vienna, we encourage travellers to check that their chosen provider meets all applicable legal requirements.

Depending on the type of tour and transport service offered, these requirements may include:

  • Appropriate business authorisations: The operator must hold the licences and trade authorisations required for its specific activities.
  • Compliant passenger transport: The transport provider and vehicle must meet the applicable licensing, registration and operational requirements.
  • Compliance with employment regulations: Applicable labour, social security and employment requirements must be observed.

What should travellers look out for?

A foreign vehicle registration plate does not, by itself, mean that a tour operator is acting unlawfully. However, tours departing from and returning to Austria, as well as tours involving passenger transport within Austria, may be subject to specific Austrian and EU requirements depending on the nature of the service, the operator's establishment and the applicable cross-border transport rules.

This is particularly relevant when booking tours from Vienna to destinations such as Bratislava, Budapest or Prague, as well as domestic Austrian destinations such as Salzburg and Hallstatt.

If you have concerns about a provider, we recommend checking its business credentials, identifying the company responsible for your booking and verifying that the relevant authorisations are in place.

At White Alligator Tours, we believe that transparent business practices, professional service and compliance with applicable regulations are essential to a positive travel experience. We encourage every traveller to make an informed choice and book with a provider whose authorisations are appropriate for the services offered.